We’d love to hear from you

Get in touch

Have a question about a piece? Need a custom alteration beyond what’s on the product page? We typically respond within 24 hours.

Send us a message

The contact form will be wired here once Avada Form Builder is configured. For now, please email support@zoeymom.com and we’ll get right back to you.

When you write in, it helps to include:

– Your name and order number (if it’s about an order)
– A photo if it’s about a fit or custom alteration question
– Your delivery PIN if it’s a shipping question

Reach us directly

Email
support@zoeymom.com

Hours
Mon-Sat, 10am-6pm IST
Closed Sundays

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Common questions

Free India Post: 4-7 days within Kerala, 5-10 days across India. Express SpeedPost / DTDC adds Rs 50 (Kerala) / Rs 100 (rest of India) for 2-5 day delivery.

We offer replacements if your piece arrives damaged, defective, or isn’t what you ordered. Message us on WhatsApp within 48 hours of delivery with your Order ID and an unboxing video. The piece must be unused, with its original packaging and tags. Size and colour variations aren’t covered, and customised pieces (with length or sleeves altered) are made to your spec, so they can only be replaced if they arrive damaged or defective. Full details are in our Replacement & Refunds policy.

Our sizing chart is on every product page. If a custom alteration doesn’t fit, write in within 48 hours of delivery — we’ll do our best to make it right.

Not yet. We currently ship across India only. Stay tuned — international shipping is on our 2026 roadmap.

Your order confirmation email includes a tracking link once we hand the parcel to the courier. You can also view live status in your My Account → Orders.